How To Fix PO821 - File (&2) could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 821

• Message text: File (&2) could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO821 - File (&2) could not be read ?

  The SAP error message PO821, which states "File (&2) could not be read," typically indicates that the system is unable to access or read a specified file during a process, such as a file upload or data import. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  File Path Issues: The specified file path may be incorrect or the file may not exist at the specified location.
  File Permissions: The user or the SAP system may not have the necessary permissions to access the file.
  File Format: The file format may not be compatible with the expected format for the operation being performed.
  Network Issues: If the file is located on a network drive, there may be connectivity issues preventing access.
  File Locking: The file may be locked by another process or user, preventing SAP from reading it.
  Disk Space: Insufficient disk space on the server where the file is located can also lead to this error.
  
  Solutions:
  
  Verify File Path: Check the file path specified in the error message to ensure it is correct and that the file exists.
  Check Permissions: Ensure that the SAP system and the user have the necessary permissions to read the file. This may involve checking file system permissions or network share permissions.
  Validate File Format: Confirm that the file is in the correct format expected by the SAP process. If necessary, convert the file to the required format.
  Network Connectivity: If the file is on a network drive, check the network connection and ensure that the drive is accessible.
  File Status: Check if the file is being used by another process. If so, wait until it is released or close the other application that is using it.
  Disk Space Check: Ensure that there is sufficient disk space on the server where the file is located. Free up space if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Depending on the context of the error, you may want to look into specific transaction codes related to file handling, such as AL11 (for file directories) or SM37 (for job monitoring).
  Logs: Review system logs (such as the application log or system log) for additional details that may provide more context about the error.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the PO821 error in SAP.