How To Fix PO680 - Errors occurred processing this print request

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 680

• Message text: Errors occurred processing this print request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO680 - Errors occurred processing this print request ?

  The SAP error message PO680, which states "Errors occurred processing this print request," typically indicates that there was an issue during the processing of a print job in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of PO680 Error
  
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system. This includes incorrect device type, output device settings, or missing printer drivers.
  
  
  Output Device Problems: The specified output device may be offline, not available, or not properly connected to the network.
  
  
  Authorization Issues: The user may not have the necessary authorizations to print to the specified output device.
  
  
  Spool Request Errors: There may be issues with the spool request itself, such as it being deleted, not generated correctly, or having been processed incorrectly.
  
  
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  
  
  SAP System Errors: There may be underlying issues within the SAP system, such as bugs or misconfigurations.
  
  
  Solutions to PO680 Error
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type and other settings are correct.
  
  
  
  Verify Output Device Status:
  
  Check if the printer is online and available.
  Ensure that the printer is properly connected to the network.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to print to the specified output device.
  Check the user roles and profiles in transaction code SU01.
  
  
  
  Inspect Spool Requests:
  
  Use transaction code SP01 to check the status of the spool requests.
  Look for any errors or warnings associated with the spool request.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address known issues related to printing.
  
  
  
  Test Printing:
  
  Try printing a simple document to see if the issue persists. This can help isolate whether the problem is with a specific document or the printing setup in general.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU01: User Maintenance
  
  
  
  SAP Notes: Regularly check for SAP Notes related to printing issues, as they may provide specific fixes or workarounds.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring printers and managing spool requests.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the PO680 error in your SAP system.