How To Fix PO682 - Print request data could not be processed completely


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 682

  • Message text: Print request data could not be processed completely

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PO682 - Print request data could not be processed completely ?

    The SAP error message PO682, which states "Print request data could not be processed completely," typically occurs when there are issues related to the printing process in SAP, particularly when dealing with purchase orders (POs) or other documents that require printing. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Incomplete Print Data: The print request may not have all the necessary data or parameters required for processing.
    2. Printer Configuration Issues: The printer settings in SAP may not be correctly configured, or the printer may not be available.
    3. Output Type Issues: The output type associated with the document may not be set up correctly or may be missing.
    4. Authorization Issues: The user may not have the necessary authorizations to execute the print request.
    5. Spool Request Problems: There may be issues with the spool request, such as it being stuck or not processed correctly.
    6. Network Issues: Connectivity problems between the SAP system and the printer can also lead to this error.

    Solutions:

    1. Check Print Data: Ensure that all necessary data for the print request is complete and correctly formatted.
    2. Verify Printer Configuration:
      • Go to transaction SPAD (Spool Administration) and check the configuration of the printer.
      • Ensure that the printer is active and properly configured in SAP.
    3. Review Output Type Settings:
      • Check the output type settings in transaction NACE (Output Types) for the relevant application (e.g., Purchasing).
      • Ensure that the output type is correctly assigned to the document type and that the processing routines are set up.
    4. Check User Authorizations: Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 or by consulting with your security team.
    5. Monitor Spool Requests:
      • Use transaction SP01 to check the status of the spool requests. Look for any errors or issues with the spool request related to the print job.
      • If the spool request is stuck, you may need to delete it and reprocess the print request.
    6. Network and Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and the printer.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Overview
      • NACE: Output Types Configuration
      • SU53: Authorization Check
    • SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to output management and printing for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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