How To Fix PO684 - The host spool is reporting errors

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 684

• Message text: The host spool is reporting errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO684 - The host spool is reporting errors ?

  The SAP error message PO684, which states "The host spool is reporting errors," typically indicates that there is an issue with the spool system on the host server where the SAP system is running. This can affect the ability to print documents or generate output from the SAP system.
  Causes:
  
  Spool Server Issues: The spool server may be down or not functioning correctly.
  Printer Configuration: There may be issues with the printer configuration in SAP or on the operating system level.
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  Resource Limitations: The spool server may be running out of resources (e.g., memory, disk space).
  Permissions: There may be permission issues preventing the spool server from accessing the printer or spool files.
  Spool Request Errors: There may be specific errors related to the spool requests that need to be addressed.
  
  Solutions:
  
  Check Spool Server Status: Verify that the spool server is running correctly. You can do this by checking the status in transaction SP01 or SP02.
  Review Spool Configuration: Ensure that the printer is correctly configured in SAP (transaction SPAD) and that it is set up properly on the operating system.
  Check Printer Connectivity: If the printer is networked, ensure that it is reachable from the SAP server. You can try pinging the printer or checking its status from the operating system.
  Monitor System Resources: Check the system resources on the host server to ensure that there is enough memory and disk space available for the spool processes.
  Review Logs: Check the SAP system logs (transaction SM21) and the spool logs for any specific error messages that can provide more details about the issue.
  Restart Spool Services: If necessary, restart the spool services on the host server to clear any temporary issues.
  Check User Permissions: Ensure that the user has the necessary permissions to access the spool and printer resources.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: To view spool requests.
  SPAD: To manage printer settings.
  SM21: To check system logs for errors.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the spool system or the error message PO684.
  Documentation: Refer to SAP documentation for detailed information on configuring and troubleshooting the spool system.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.