How To Fix PO678 - Error during print request output. l_rc = &4

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 678

• Message text: Error during print request output. l_rc = &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO678 - Error during print request output. l_rc = &4 ?

  The SAP error message PO678, which states "Error during print request output. l_rc = &4," typically indicates that there was an issue when trying to process a print request for a purchase order (PO). The l_rc value provides additional information about the nature of the error, but it is often a system-specific return code that can vary based on the context.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or it may not be available.
  Output Device Problems: The output device specified for the print request may be offline or not set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to execute the print request.
  Network Issues: There may be network connectivity problems preventing the print job from reaching the printer.
  SAP Spool Issues: There could be issues with the SAP spool system, such as a full spool or problems with spool requests.
  Incorrect Output Type: The output type for the print request may not be correctly defined or may not exist.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured and active.
  Ensure that the output device is set up correctly and is available.
  
  
  
  Verify Output Device:
  
  Check if the output device specified in the purchase order is correct and operational.
  Test printing to the device directly from SAP to see if it works.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  
  
  Inspect SAP Spool System:
  
  Go to transaction SP01 to check the status of spool requests. Look for any errors or issues with the spool.
  If the spool is full, you may need to delete old spool requests or increase the spool size.
  
  
  
  Output Type Configuration:
  
  Check the output type configuration in transaction NACE to ensure that it is correctly defined for the purchase order.
  
  
  
  Review Logs:
  
  Check the application logs or system logs for more detailed error messages that can provide additional context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to PO678 or printing errors.
  Documentation: Review SAP documentation related to output management and printing to ensure that all configurations are correct.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PO678 error message in SAP.