How To Fix PO365 - The pool name & must not appear in the device list

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 365

• Message text: The pool name & must not appear in the device list

What causes this issue?

You attempted to enter the name of the device pool in the device list.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a different output device in the device list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO365 - The pool name & must not appear in the device list ?

  The SAP error message PO365, which states "The pool name & must not appear in the device list," typically occurs in the context of SAP's Print Management or when dealing with device configurations in the SAP system. This error indicates that there is a conflict with the device pool configuration, specifically that the specified pool name is incorrectly included in the device list.
  Cause:
  
  Incorrect Configuration: The pool name specified in the print configuration is also listed as a device, which is not allowed.
  Device Pool Misconfiguration: The device pool may have been incorrectly set up, leading to the inclusion of the pool name in the device list.
  Duplicate Entries: There may be duplicate entries in the device configuration that cause the system to misinterpret the pool name as a device.
  
  Solution:
  
  
  Check Device Configuration:
  
  Go to the transaction code SPAD (Spool Administration).
  Review the device configurations and ensure that the pool name is not listed as a device.
  If it is, remove it from the device list.
  
  
  
  Review Device Pools:
  
  In SPAD, check the configuration of the device pools.
  Ensure that the pool name is correctly defined and does not overlap with any individual device names.
  
  
  
  Adjust Print Settings:
  
  If you are using a specific print program or script, verify that the pool name is not being incorrectly referenced as a device.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring device pools and managing print settings.
  
  
  
  Testing:
  
  After making changes, test the print functionality to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), and SP02 (Spool Request Management) can be useful for managing and troubleshooting spool requests and devices.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes in the device configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.