How To Fix PO367 - Not all device types match the pool device type

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 367

• Message text: Not all device types match the pool device type

What causes this issue?

The output devices in the pool do not all use the same device type as
the device pool.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

All output devices in a device pool should use the same device type as
the device pool. If they do not, this can cause printing problems,
mainly with printing SAP forms.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO367 - Not all device types match the pool device type ?

  The SAP error message PO367, which states "Not all device types match the pool device type," typically occurs in the context of printing in SAP. This error indicates that there is a mismatch between the device types assigned to the printers in a print pool and the device type assigned to the pool itself.
  Cause:
  
  Device Type Mismatch: The printers in the print pool are configured with different device types than the one assigned to the pool. For example, if the print pool is set up for a specific printer type (like a laser printer), but one or more printers in the pool are configured for a different type (like a dot matrix printer), this error will occur.
  Configuration Issues: There may be incorrect or incomplete configuration settings in the SAP system regarding the printer devices or the print pool.
  Changes in Printer Configuration: If a printer's device type was changed after it was added to the pool, it could lead to this error.
  
  Solution:
  
  
  Check Device Types: Verify the device types assigned to each printer in the print pool. Ensure that all printers in the pool have the same device type as the pool itself.
  
  Go to transaction SPAD (Spool Administration).
  Navigate to the Output Devices section and check the device types for each printer.
  
  
  
  Modify Printer Configuration: If you find a mismatch, you can either:
  
  Change the device type of the printers in the pool to match the pool's device type.
  Change the device type of the print pool to match the device types of the printers in the pool.
  
  
  
  Recreate the Print Pool: If the configuration is complex or if there are many mismatches, it might be easier to recreate the print pool with the correct settings from the beginning.
  
  
  Check for Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to printing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring print pools and device types.
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  
  
  Device Types: Device types define how the output is formatted for different printers. Each printer must have a compatible device type for proper operation.
  Print Pool: A print pool is a collection of printers that can be used interchangeably for printing tasks, allowing for load balancing and redundancy.
  
  By following these steps, you should be able to resolve the PO367 error and ensure that your print pool is configured correctly.