How To Fix PO366 - Device & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 366

• Message text: Device & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO366 - Device & does not exist ?

  The SAP error message "PO366 Device & does not exist" typically occurs when the system is unable to find the specified output device (printer or other output device) that is referenced in a print request or output configuration. This can happen for various reasons, including misconfiguration, device not being defined, or issues with the device status.
  Causes:
  
  Device Not Defined: The specified output device has not been defined in the SAP system.
  Incorrect Device Name: The name of the output device may be misspelled or incorrectly referenced in the print settings.
  Device Status: The output device may be inactive or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Network Issues: If the device is a network printer, there may be connectivity issues preventing the system from accessing it.
  
  Solutions:
  
  
  Check Device Definition:
  
  Go to transaction code SPAD (Spool Administration).
  Check if the output device is defined. If not, you may need to create it.
  Ensure that the device name matches exactly with what is being referenced in the print request.
  
  
  
  Verify Device Status:
  
  In SPAD, check the status of the output device. It should be set to "Active".
  If the device is inactive, you may need to activate it or troubleshoot any underlying issues.
  
  
  
  Correct Device Name:
  
  Review the print settings in the relevant transaction or program to ensure that the device name is correct and matches the defined output device.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device. This can be checked in transaction code SU01 (User Maintenance).
  
  
  
  Network Connectivity:
  
  If the device is a network printer, check the network connection and ensure that the printer is online and accessible from the SAP server.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to output device configuration and troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview (to check spool requests and their statuses)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to output devices and printing.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the "PO366 Device & does not exist" error message in SAP.