How To Fix PO364 - The device pool must contain at least one device

PO364 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 364

• Message text: The device pool must contain at least one device

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter at least one output device in <ZK>Device pool</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PO364 - Details

• The SAP error message PO364, which states "The device pool must contain at least one device," typically occurs in the context of SAP's output management system, particularly when dealing with print configurations. This error indicates that the system is unable to find a valid device (printer) in the specified device pool for processing print requests.
  
  Cause:
  
  Empty Device Pool: The device pool you are trying to use does not have any printers assigned to it.
  Incorrect Configuration: The device pool may not be properly configured in the SAP system.
  Device Status: All devices in the pool may be inactive or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the devices in the pool.
  
  
  Solution:
  
  
  Check Device Pool Configuration:
  
  Go to the transaction code SPAD (Spool Administration).
  Navigate to the device pool in question and ensure that it contains at least one valid printer.
  If the device pool is empty, add a printer