How To Fix PO362 - & output requests redirected to server &

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 362

• Message text: & output requests redirected to server &

What causes this issue?

You have assigned the output device to another server.

System Response

Requests for this output device that are in the queue of the old server
have been diverted to the new server.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO362 - & output requests redirected to server & ?

  The SAP error message PO362 typically indicates an issue related to output requests being redirected to a server. This can occur in various contexts, such as when trying to print documents or send output via email or other communication methods. Below are some common causes, potential solutions, and related information for this error:
  Causes of PO362 Error
  
  
  Output Device Configuration: The output device may not be correctly configured in the SAP system. This includes settings for the printer or communication method.
  
  
  Network Issues: There may be network connectivity problems that prevent the output from being sent to the designated server or printer.
  
  
  Server Configuration: The server to which the output is being redirected may not be properly set up or may be down.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the output device or server.
  
  
  Queue Management: There may be issues with the spool request or output queue management, leading to redirection errors.
  
  
  Solutions
  
  
  Check Output Device Settings:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device is active and correctly configured for the intended output type (e.g., printer, email).
  
  
  
  Verify Network Connectivity:
  
  Check the network connection to the server or printer. Ensure that the server is reachable and that there are no firewall issues blocking communication.
  
  
  
  Review Server Status:
  
  Ensure that the server to which the output is being redirected is up and running. Check for any maintenance or downtime.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Monitor Spool Requests:
  
  Use transaction SP01 to monitor spool requests and check for any errors or issues with the output requests.
  If there are stuck or failed spool requests, consider deleting or reprocessing them.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU01: User Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and troubleshooting output issues.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or consult with SAP support for further assistance.