How To Fix PO361 - Server & does not have a spool work process

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 361

• Message text: Server & does not have a spool work process

What causes this issue?

You have selected a spool server that neither has a spool service nor
is there an alternate server with spool service defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a spool server that has a spool service or is assigned a spool
service.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO361 - Server & does not have a spool work process ?

  The SAP error message PO361 indicates that the server does not have a spool work process available. This can occur in an SAP system when there are issues related to the configuration or availability of the spool work processes, which are responsible for handling print requests and generating spool files.
  Cause:
  
  Configuration Issues: The SAP system may not be configured correctly to allocate spool work processes.
  Resource Limitations: There may be insufficient resources (CPU, memory) on the server to start a spool work process.
  Work Process Configuration: The number of spool work processes may be set to zero or too low in the system configuration.
  System Load: High system load or other processes consuming resources may prevent the spool work processes from starting.
  System Errors: There may be underlying system errors or issues with the SAP kernel.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction RZ10 or RZ11 to check the profile parameters related to work processes.
  Ensure that the number of spool work processes is set appropriately in the instance profile (parameter rdisp/wp_no_spo).
  
  
  
  Adjust Work Process Configuration:
  
  If the number of spool work processes is set to zero, increase it to a suitable number (e.g., 1 or more depending on your system's needs).
  Save the changes and restart the SAP instance for the changes to take effect.
  
  
  
  Monitor System Resources:
  
  Use transaction SM50 to monitor the work processes and check if there are any processes that are stuck or consuming excessive resources.
  Check system performance and resource availability (CPU, memory) using transaction ST02 or ST03N.
  
  
  
  Check for Errors:
  
  Review the system logs using transaction SM21 for any errors or warnings that might indicate underlying issues.
  Check the developer trace files (dev_w*) for any specific errors related to the spool processes.
  
  
  
  Restart the SAP System:
  
  If the issue persists, consider restarting the SAP system to clear any temporary issues that may be affecting the spool work processes.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to spool work processes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  RZ10 / RZ11: Profile parameters
  SM50: Work process overview
  SM21: System log
  ST02: Buffer management
  ST03N: Workload analysis
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring work processes and troubleshooting spool issues.
  
  
  If the problem continues after following these steps, it may be necessary to engage SAP support for further assistance.