How To Fix PO228 - Device &1 not suitable for print parameters

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 228

• Message text: Device &1 not suitable for print parameters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO228 - Device &1 not suitable for print parameters ?

  The SAP error message PO228 "Device &1 not suitable for print parameters" typically indicates that the specified output device (printer) is not configured correctly for the print parameters being used in the print job. This can occur for various reasons, including incompatible settings or missing configurations.
  Causes:
  
  Incorrect Device Type: The output device may not support the specified print parameters (e.g., page size, resolution).
  Missing Configuration: The printer may not be properly configured in SAP, or the necessary device type may not be assigned.
  Incompatible Print Parameters: The print parameters set in the print job may not match the capabilities of the printer.
  Device Status: The printer may be offline or in an error state, preventing it from processing print jobs.
  User Authorization: The user may not have the necessary permissions to use the specified printer.
  
  Solutions:
  
  
  Check Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Locate the output device (printer) in question and check its configuration.
  Ensure that the correct device type is assigned and that it supports the required print parameters.
  
  
  
  Verify Print Parameters:
  
  Review the print parameters being used in the print job. Ensure they are compatible with the printer's capabilities.
  Adjust the print parameters if necessary to match what the printer can handle.
  
  
  
  Check Printer Status:
  
  Ensure that the printer is online and functioning correctly. Check for any error messages on the printer itself.
  If the printer is offline, bring it online or resolve any issues that may be causing it to be offline.
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to print to the specified device. Check user roles and permissions in the SAP system.
  
  
  
  Test Print:
  
  Perform a test print from the SAP system to see if the issue persists. This can help isolate whether the problem is with the specific print job or the printer configuration.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for additional troubleshooting steps specific to your SAP version and environment.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview (to check the status of print jobs)
  
  
  Device Types: Ensure that the device type assigned to the printer is appropriate for the type of documents being printed (e.g., PDF, SAPscript, Smart Forms).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to printer configuration and error messages.
  
  By following these steps, you should be able to identify and resolve the issue causing the PO228 error message in SAP.