How To Fix PO227 - Device &1 is already used in output requests or pools


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 227

  • Message text: Device &1 is already used in output requests or pools

  • Show details Hide details
  • What causes this issue?

    Two possibilities:
    The output device is still used in an output request that has not yet
    been completed.
    The output device is still used in a device pool.

    System Response

    The output device cannot be deleted.

    How to fix this error?

    Delete the request or the pool, if no longer needed.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO227 - Device &1 is already used in output requests or pools ?

    The SAP error message PO227 indicates that a specific device (printer or output device) is already in use for output requests or pools. This typically occurs when there is an attempt to use a device that is currently busy or locked due to ongoing print jobs or configurations.

    Cause:

    1. Device Busy: The output device is currently processing other print jobs.
    2. Configuration Issues: The device may be incorrectly configured or set to a status that prevents new jobs from being queued.
    3. Output Pooling: The device is part of an output pool, and all instances of the device in the pool are currently in use.
    4. User Lock: A user or process may have locked the device for exclusive use.

    Solution:

    1. Check Device Status:

      • Go to transaction code SPAD (Spool Administration) and check the status of the output device.
      • Look for any jobs that are currently queued or being processed.
    2. Release or Cancel Jobs:

      • If there are jobs in the queue that are blocking the device, consider canceling or releasing them if they are no longer needed.
      • You can do this in the spool administration (SP01) by selecting the job and choosing to cancel it.
    3. Change Device Configuration:

      • If the device is configured incorrectly, you may need to adjust its settings in SPAD.
      • Ensure that the device is set to accept new jobs and is not in a locked state.
    4. Check Output Pooling:

      • If the device is part of an output pool, ensure that other devices in the pool are available.
      • You may need to adjust the pool configuration or add more devices to handle the load.
    5. Wait for Completion:

      • If the device is busy, you may need to wait until the current jobs are completed before submitting new requests.
    6. Contact System Administrator:

      • If you are unable to resolve the issue, it may be necessary to contact your SAP system administrator for further assistance.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Overview
    • Output Device Configuration: Ensure that the output device is properly configured in the system, including settings for device type, access method, and spool parameters.
    • Monitoring: Regularly monitor the status of output devices to prevent bottlenecks and ensure efficient printing operations.

    By following these steps, you should be able to diagnose and resolve the PO227 error in SAP.

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