How To Fix /PLMI/PRT_BO019 - No authorization to activate or do the agent mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PRT_BO -

• Message number: 019

• Message text: No authorization to activate or do the agent mapping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PRT_BO019 - No authorization to activate or do the agent mapping ?

  The SAP error message /PLMI/PRT_BO019 No authorization to activate or do the agent mapping typically indicates that the user does not have the necessary authorizations to perform the action of activating or mapping agents in the context of the SAP PRT (Production Resource Tools) or similar functionalities.
  Cause:
  
  Authorization Issues: The user lacks the required authorization objects to perform the action. This could be due to missing roles or permissions in their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function.
  System Configuration: There may be system-level restrictions or configurations that prevent the user from performing the action.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization checks failed. This will provide insight into what specific authorizations are missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If you have the necessary administrative rights, you can modify the user’s roles to include the required authorization objects. Common authorization objects related to PRT and agent mapping include:
  
  S_TCODE (Transaction Code)
  S_USER_AUTH (User Authorization)
  S_PRT (PRT Authorization)
  
  
  Ensure that the roles assigned to the user include the necessary permissions for the actions they are trying to perform.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the actions you were trying to perform.
  
  
  
  Testing:
  
  After adjustments are made, have the user log out and log back in to ensure that the new authorizations take effect. Test the action again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for specific authorization objects related to PRT and agent mapping.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on authorization problems.
  Training: Ensure that users are trained on the necessary processes and understand the importance of having the correct authorizations for their roles.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message /PLMI/PRT_BO019.