How To Fix /PLMI/PRT_BO020 - Assigned agent &1 for activity &2 does not exist in current system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PRT_BO -

• Message number: 020

• Message text: Assigned agent &1 for activity &2 does not exist in current system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PRT_BO020 - Assigned agent &1 for activity &2 does not exist in current system ?

  The SAP error message /PLMI/PRT_BO020 Assigned agent &1 for activity &2 does not exist in current system typically occurs in the context of SAP's Project Management or Project System modules, particularly when dealing with project-related activities and their assigned agents (users).
  Cause:
  This error message indicates that the system is trying to reference an agent (user) for a specific activity, but the agent does not exist in the current system. This can happen due to several reasons:
  
  User Deactivation: The user assigned as the agent may have been deactivated or deleted from the system.
  Incorrect User ID: The user ID assigned to the activity may be incorrect or misspelled.
  Client-Specific Data: The user may exist in a different client or environment but not in the current one.
  Authorization Issues: The user may not have the necessary authorizations to be assigned to the activity.
  Transport Issues: If the configuration was transported from another system, the user might not have been included in the transport.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify User Existence:
  
  Check if the user ID (&1) exists in the system. You can do this by navigating to transaction SU01 (User Maintenance) and entering the user ID to see if it is active.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked or deactivated. If the user is inactive, you may need to reactivate them.
  
  
  
  Correct User Assignment:
  
  If the user ID is incorrect, update the assignment in the relevant project activity to the correct user ID.
  
  
  
  Client Check:
  
  Ensure that you are working in the correct client. If the user exists in another client, you may need to create the user in the current client.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to be assigned to the activity. You can check this in transaction SU53 after attempting to perform the action that generated the error.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, ensure that all necessary users and roles were included in the transport request.
  
  
  
  Consult Documentation:
  
  If the problem persists, consult SAP documentation or reach out to your SAP Basis or Security team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU53 - Authorization Check
  PFCG - Role Maintenance (to check user roles and authorizations)
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to this error message.
  
  
  
  Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant context.
  
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message.