How To Fix PLM_AUDIT055 - The indicator "Not Relevant" cannot be set

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 055

• Message text: The indicator "Not Relevant" cannot be set

What causes this issue?

At least one corrective/preventive action exists for the object
(question or higher-level object).

System Response

The indicator will be reset by the system.

How to fix this error?

If you want to mark the object as not relevant, you must first delete
the corrective/preventive action.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT055 - The indicator "Not Relevant" cannot be set ?

  The SAP error message PLM_AUDIT055, which states "The indicator 'Not Relevant' cannot be set," typically occurs in the context of Product Lifecycle Management (PLM) when trying to set a specific indicator for an audit or a document that is not allowed to be marked as "Not Relevant." This can happen in various scenarios, such as when dealing with audit management, document management, or compliance checks.
  Cause:
  
  Business Rules: The system has predefined business rules that dictate when an indicator can be set to "Not Relevant." If the current context or status of the document or audit does not meet these rules, the system will prevent the action.
  Document Status: The document or audit may be in a status that does not allow for the "Not Relevant" indicator to be set. For example, if the document is in a state that requires it to be reviewed or approved, the system may restrict changes to certain indicators.
  Configuration Settings: There may be configuration settings in the SAP system that restrict the use of the "Not Relevant" indicator based on specific criteria or conditions.
  
  Solution:
  
  Check Document Status: Review the status of the document or audit you are working with. Ensure that it is in a state that allows for the modification of indicators.
  Review Business Rules: Consult with your SAP administrator or the relevant business process owner to understand the business rules that apply to the use of the "Not Relevant" indicator. Ensure that the action you are trying to perform aligns with these rules.
  Configuration Review: If you have access, check the configuration settings in the SAP system related to the PLM module. Look for any settings that might restrict the use of the "Not Relevant" indicator.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific context in which you are encountering this error. This may provide insights into any additional conditions that need to be met.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the action is being blocked.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Documentation: Ensure that users involved in PLM processes are adequately trained on the system's functionalities and the implications of setting indicators like "Not Relevant."
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team for further investigation.