How To Fix PH210 - Error occurred while exporting cluster directory

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 210

• Message text: Error occurred while exporting cluster directory

What causes this issue?

A technical error occurred while exporting the directory of data that
exists on the database.

System Response

The system has cancelled all of the changes made to this personnel
number during HR preparations for archiving.

How to fix this error?

Repeat HR preparations for archiving. If the error re-occurs, contact
SAP for clarification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PH210 - Error occurred while exporting cluster directory ?

  The SAP error message PH210, which states "Error occurred while exporting cluster directory," typically occurs during the process of exporting data from the cluster directory in SAP. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Authorization Issues: The user executing the export may not have the necessary authorizations to access or modify the cluster directory.
  Data Consistency Issues: There may be inconsistencies or corruption in the data within the cluster directory that prevents successful export.
  System Configuration: Incorrect configuration settings in the SAP system can lead to errors during the export process.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the SAP kernel.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations to perform the export operation. You can check this in transaction SU53 or by consulting with your security team.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the cluster directory data. You can use transaction SE11 to check the relevant database tables for inconsistencies.
  
  
  
  Reconfigure Settings:
  
  Review the configuration settings related to the cluster directory and ensure they are set up correctly. This may involve checking the relevant customizing settings in SPRO.
  
  
  
  Database and Kernel Checks:
  
  Ensure that the database is running correctly and that there are no connectivity issues. Additionally, check if the SAP kernel is up to date and functioning properly.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues related to PH210.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps taken to troubleshoot.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SM21 (System Log), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation and guides related to cluster directory management and data export processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the PH210 error and implement a suitable solution.