How To Fix PH208 - Data inconsistency between cluster directory and payroll cluster

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 208

• Message text: Data inconsistency between cluster directory and payroll cluster

What causes this issue?

During the test run, or during HR preparations for archiving, the
system determined that the information in the cluster directory as to
which payroll results exist does not correspond to the payroll results
that actually exist in the payroll cluster.
The reasons for this are:
Deletions in the payroll results that are not taken into account in the
directory.
Incorrect payroll runs / legacy data transfers in the past.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start report RPUDIR00 <LS>Restore the Payroll Results Directory</> for
the personnel number in question. This is only possible if you are
still in the test run.
Then try once again to perform the test run of HR preparations for
archiving.
If the report does not solve the problem, contact the hotline. If
possible, include the incorrect section from RGDIR.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PH208 - Data inconsistency between cluster directory and payroll cluster ?

  The SAP error message PH208 indicates a data inconsistency between the cluster directory and the payroll cluster. This typically occurs in the context of payroll processing in SAP HR (Human Resources) when there is a mismatch or inconsistency in the data stored in the payroll cluster (such as cluster B2) and the directory that manages this data.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is that the payroll data in the cluster does not match the expected structure or content defined in the cluster directory. This can happen due to:
  
  Manual changes to payroll data that were not properly recorded in the directory.
  Issues during payroll processing that led to incomplete or incorrect data being written to the cluster.
  System upgrades or changes that did not properly synchronize the directory and the payroll cluster.
  
  
  
  Incorrect Configuration: Misconfiguration in the payroll schema or cluster settings can also lead to inconsistencies.
  
  
  Database Issues: Corruption or issues in the database can lead to inconsistencies between the directory and the payroll cluster.
  
  
  Solution:
  
  
  Check Payroll Data: Review the payroll data for the affected employee(s) to identify any discrepancies. You can use transaction codes like PC00_MXX_CALC or PC00_MXX_CEDT to analyze payroll results.
  
  
  Reprocess Payroll: If the inconsistency is due to an error in payroll processing, you may need to reprocess the payroll for the affected period. Ensure that all necessary data is correct before reprocessing.
  
  
  Cluster Directory Check: Use transaction code SE11 to check the cluster directory and ensure that it is correctly configured. You may need to compare the entries in the directory with the actual data in the payroll cluster.
  
  
  Consistency Check: Use the report RPUAUD00 (or similar) to perform a consistency check on the payroll data. This report can help identify inconsistencies and suggest corrective actions.
  
  
  Database Repair: If you suspect database corruption, you may need to involve your database administrator to check for and repair any issues.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error.
  
  
  Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the details of the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
  Documentation: Review SAP documentation related to payroll processing and cluster management for a deeper understanding of how data is structured and managed.
  Testing: Always test any changes in a development or quality assurance environment before applying them to the production system to avoid further inconsistencies.
  
  By following these steps, you should be able to identify and resolve the PH208 error in your SAP system.