How To Fix PFM_12FI_AP014 - Document has two open items

SAP Error Message - Details

• Message type: E = Error

• Message class: PFM_12FI_AP - Message class for FI: payment authorization

• Message number: 014

• Message text: Document has two open items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PFM_12FI_AP014 - Document has two open items ?

  The SAP error message PFM_12FI_AP014, which states "Document has two open items," typically occurs in the context of financial accounting when there are discrepancies in the handling of open items in accounts payable or accounts receivable. This error indicates that the system has detected that a document is associated with two open items, which is not allowed in certain financial processes.
  Cause:
  
  Duplicate Entries: The document may have been posted multiple times, leading to two open items being created for the same transaction.
  Partial Payments: If a payment has been made partially against an invoice, it may leave the original invoice as an open item while also creating a new open item for the remaining balance.
  Incorrect Clearing: If an attempt is made to clear an invoice that has already been partially cleared or has multiple related open items, this error can occur.
  Configuration Issues: There may be issues with the configuration of the financial document types or the settings for open item management in the system.
  
  Solution:
  
  Review Open Items: Check the open items in the relevant account (e.g., vendor or customer account) to identify the documents causing the issue. You can use transaction codes like FBL1N (for vendor) or FBL5N (for customer) to view open items.
  Clear Duplicate Entries: If duplicates are found, you may need to reverse or delete the duplicate entries to ensure that only one open item remains.
  Adjust Payments: If there are partial payments, ensure that they are correctly applied to the respective invoices. You may need to adjust the payment or create a new payment document to clear the remaining balance.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to open item management and document types to ensure they are set up correctly.
  Use Transaction Codes: Utilize transaction codes such as FBRA (to reverse documents) or F-32 (to clear open items) as necessary to resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP Notes can provide additional insights or solutions based on the version of SAP you are using.
  Documentation: Review SAP documentation related to financial accounting and open item management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Financial Accounting for further assistance.