How To Fix /PF1/MSG_PO_E765 - Successor recall for payment order &1 cannot be created due to status.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 765

• Message text: Successor recall for payment order &1 cannot be created due to status.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E765 - Successor recall for payment order &1 cannot be created due to status. ?

  The SAP error message /PF1/MSG_PO_E765 indicates that a successor recall for a payment order cannot be created due to the current status of the payment order. This error typically arises in the context of payment processing within SAP, particularly when dealing with payment orders and their statuses.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Status: The payment order may be in a status that does not allow for a successor recall. For example, if the payment order has already been processed or is in a status that prohibits further actions.
  Payment Order Already Processed: If the payment order has already been executed or cleared, the system will not allow a recall.
  Configuration Issues: There may be configuration settings in the payment processing module that restrict the creation of successor recalls under certain conditions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Order Status: Review the status of the payment order in question. You can do this by navigating to the relevant transaction (e.g., F110 for automatic payment transactions) and checking the status of the payment order.
  
  
  Correct Status: If the payment order is in a status that does not allow for a recall, you may need to change the status or take appropriate actions to revert it to a state where a recall can be initiated. This may involve reversing a previous transaction or correcting any errors.
  
  
  Consult Documentation: Review SAP documentation or help files related to payment processing and payment order statuses to understand the specific conditions under which recalls can be initiated.
  
  
  Configuration Review: If you suspect that the issue may be related to configuration settings, consult with your SAP Basis or configuration team to review the settings related to payment processing and recalls.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), F111 (Manual Payment), and FBL1N (Vendor Line Item Display) to investigate payment orders and their statuses.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  User Authorization: Ensure that you have the necessary authorizations to perform actions on payment orders, as lack of permissions can also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.