How To Fix /PF1/MSG_PO_E763 - Non-recallable match(es) found for recall.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 763

• Message text: Non-recallable match(es) found for recall.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E763 - Non-recallable match(es) found for recall. ?

  The SAP error message /PF1/MSG_PO_E763 indicates that there are non-recallable matches found for a recall operation in the context of purchase orders (POs). This typically occurs in scenarios where a recall process is attempted, but there are certain conditions or matches that prevent the recall from being executed successfully.
  Cause:
  
  
  Non-recallable Items: The items in the purchase order may have been processed in a way that makes them non-recallable. This could be due to various reasons such as:
  
  The items have already been delivered or invoiced.
  The items are part of a completed transaction that cannot be reversed.
  The items are linked to a contract or agreement that restricts recall.
  
  
  
  Status of the Purchase Order: The status of the purchase order may not allow for a recall. For example, if the PO is already in a closed status or if it has been fully processed.
  
  
  System Configuration: There may be specific configurations or settings in the SAP system that dictate which items can be recalled and which cannot.
  
  
  Solution:
  
  
  Review Purchase Order Status: Check the status of the purchase order and the items within it. If the items have been delivered or invoiced, they may not be eligible for recall.
  
  
  Check Item Details: Look into the details of the items that are causing the issue. Determine if they are indeed non-recallable due to their current state or any associated transactions.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines regarding recall processes to understand the specific conditions under which items can be recalled.
  
  
  Adjust Recall Criteria: If possible, adjust the criteria for the recall operation to exclude non-recallable items or to handle them differently.
  
  
  Contact Support: If the issue persists and you are unable to determine the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling recalls.
  Transaction Codes: Familiarize yourself with transaction codes related to purchase order management, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order), to investigate the purchase order in question.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform recall operations, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.