How To Fix /PF1/MSG_GATEWAY062 - Technical error during account holder search

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 062

• Message text: Technical error during account holder search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY062 - Technical error during account holder search ?

  The SAP error message /PF1/MSG_GATEWAY062 typically indicates a technical error that occurs during an account holder search in the SAP system. This error can arise from various underlying issues, including problems with the gateway, network issues, or issues with the data being processed.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP application server and the database or other services.
  Gateway Configuration: The SAP Gateway may not be properly configured, leading to communication issues.
  Data Issues: There may be inconsistencies or corruption in the data being queried.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in processing requests.
  Authorization Issues: The user may not have the necessary permissions to perform the account holder search.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP application and the database or other services.
  Review Gateway Configuration: Verify the configuration of the SAP Gateway.