How To Fix /PF1/MSG_GATEWAY064 - Error while getting panel and selecting data

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 064

• Message text: Error while getting panel and selecting data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY064 - Error while getting panel and selecting data ?

  The SAP error message /PF1/MSG_GATEWAY064 typically indicates an issue related to the SAP Gateway, which is responsible for communication between the SAP system and external applications or services. This error can occur when there is a problem with the data retrieval process, particularly when trying to access or select data from a panel or screen.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP GUI and the SAP server.
  Session Timeout: The user session may have timed out, leading to a loss of connection.
  Authorization Issues: The user may not have the necessary permissions to access the data or panel.
  Configuration Errors: There may be misconfigurations in the SAP Gateway settings or the related RFC (Remote Function Call) destinations.
  Data Consistency Issues: The data being accessed may be inconsistent or corrupted.
  System Performance: High load on the SAP system can lead to delays or failures in data retrieval.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server.
  Re-login: If the session has timed out, logging out and logging back in may resolve the issue.
  Verify Authorizations: Check if the user has the necessary authorizations to access the required data or panel.
  Review Gateway Configuration: Ensure that the SAP Gateway and RFC destinations are correctly configured.
  Check for Data Issues: Investigate the data being accessed for any inconsistencies or corruption.
  Monitor System Performance: Check the performance of the SAP system and address any bottlenecks or high load situations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance and solutions based on the version of SAP you are using.
  Transaction Codes: Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to check for any related errors or dumps that may provide more context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more insight into the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.