How To Fix /PF1/MSG_GATEWAY060 - Could not communicate with BP system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 060

• Message text: Could not communicate with BP system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY060 - Could not communicate with BP system ?

  The SAP error message /PF1/MSG_GATEWAY060 Could not communicate with BP system typically indicates a communication issue between the SAP system and the Business Partner (BP) system. This can occur due to various reasons, including network issues, configuration problems, or system downtime.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the Business Partner system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the BP system can lead to communication failures.
  Service Availability: The BP system may be down or not available for communication.
  Authorization Issues: The user or system may not have the necessary permissions to access the BP system.
  Gateway Issues: Problems with the SAP Gateway can prevent communication with external systems.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the BP system is stable and functioning.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in both the SAP system and the BP system.
  Check the RFC (Remote Function Call) destination settings in transaction SM59 to ensure they are correctly configured.
  
  
  
  Check System Availability:
  
  Confirm that the BP system is up and running. You may need to contact the system administrator of the BP system to verify its status.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the BP system. Check user roles and permissions.
  
  
  
  Monitor SAP Gateway:
  
  Check the SAP Gateway logs for any errors or issues. You can use transaction SMGW to monitor the gateway and view logs.
  Restart the SAP Gateway if necessary.
  
  
  
  Check for Updates or Patches:
  
  Ensure that both the SAP system and the BP system are up to date with the latest patches and updates, as bugs in older versions can sometimes cause communication issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SMGW - Gateway Monitor
  SICF - HTTP Service Hierarchy
  
  
  Logs: Check the application logs using transaction SLG1 for any related error messages that could provide more context.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication issue with the BP system.