How To Fix /PF1/MSG_GATEWAY061 - Message from Web Service: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 061

• Message text: Message from Web Service: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY061 - Message from Web Service: &1&2&3&4 ?

  The SAP error message /PF1/MSG_GATEWAY061 typically indicates an issue related to the communication between the SAP system and a web service. The message format includes placeholders (&1, &2, &3, &4) that provide specific details about the error, such as the service name, error code, or additional context.
  Cause:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service endpoint.
  Service Unavailability: The web service you are trying to access may be down or not responding.
  Authentication/Authorization Issues: The credentials used to access the web service may be incorrect or insufficient.
  Configuration Errors: Incorrect configuration settings in the SAP system for the web service connection (e.g., incorrect URL, wrong parameters).
  Data Format Issues: The data being sent to the web service may not be in the expected format, leading to rejection by the service.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify Service Status: Check if the web service is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Review Credentials: Ensure that the authentication details (username, password, tokens) are correct and have the necessary permissions to access the web service.
  Check Configuration: Review the configuration settings in the SAP system for the web service connection. Ensure that the URL, parameters, and any other settings are correct.
  Inspect Data Format: Validate the data being sent to the web service. Ensure it adheres to the expected format (e.g., JSON, XML) and that all required fields are included.
  Review Logs: Check the SAP application logs (transaction SLG1) and the web service logs (if available) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the documentation for the specific web service you are trying to access to ensure compliance with its requirements.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis or technical support team for further assistance.