How To Fix PERFTRAC163 - Internal error: Could not read the passport

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 163

• Message text: Internal error: Could not read the passport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC163 - Internal error: Could not read the passport ?

  The SAP error message PERFTRAC163: Internal error: Could not read the passport typically indicates an issue related to the performance tracking or monitoring components within the SAP system. This error can arise due to various reasons, including configuration issues, problems with the underlying database, or issues with the SAP kernel.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the performance tracking configuration can lead to this error.
  Database Issues: Problems with the database connection or corruption in the database can prevent the system from reading necessary data.
  Kernel Problems: An outdated or corrupted SAP kernel may cause internal errors.
  Authorization Issues: Insufficient permissions for the user or service trying to access the performance tracking data.
  Transport Issues: If the performance tracking components were recently transported, there may be inconsistencies or missing objects.
  
  Solutions:
  
  Check Configuration: Review the performance tracking configuration settings in the SAP system. Ensure that all parameters are set correctly.
  Database Check: Verify the database connection and check for any issues. You may need to run database consistency checks or repair operations.
  Kernel Update: Ensure that you are using the latest version of the SAP kernel. If not, consider updating it to the latest patch level.
  Authorization Check: Verify that the user or service account has the necessary permissions to access performance tracking data.
  Transport Review: If the issue arose after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with detailed instructions for resolution.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for known issues and solutions related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review SAP documentation related to performance tracking and monitoring for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.