How To Fix PERFTRAC162 - Internal error: The passport does not contain any data

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 162

• Message text: Internal error: The passport does not contain any data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC162 - Internal error: The passport does not contain any data ?

  The SAP error message PERFTRAC162 with the description "Internal error: The passport does not contain any data" typically relates to issues with performance tracking or monitoring in SAP systems. This error can occur in various contexts, such as when using SAP Performance Management tools or during data extraction processes.
  Causes:
  
  Missing Data: The passport (a data structure used in SAP for tracking performance metrics) may not have been populated correctly, leading to the absence of data.
  Configuration Issues: There may be misconfigurations in the performance tracking settings or in the data extraction process.
  System Bugs: There could be bugs or issues in the version of SAP you are using that affect how data is processed or reported.
  Authorization Issues: The user may not have the necessary permissions to access the data, leading to an empty passport.
  Data Source Problems: The underlying data source may be unavailable or not properly connected, resulting in no data being fetched.
  
  Solutions:
  
  Check Data Availability: Ensure that the data you are trying to access is available and correctly populated in the system.
  Review Configuration: Verify the configuration settings for performance tracking and ensure that they are set up correctly.
  Update SAP: If you suspect a bug, check for any available updates or patches for your SAP system that may address this issue.
  User Permissions: Ensure that the user has the necessary authorizations to access the data related to performance tracking.
  Check Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation related to performance tracking and monitoring for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the PERFTRAC162 error in your SAP environment.