How To Fix PERFTRAC161 - Internal error: could not generate the passport

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 161

• Message text: Internal error: could not generate the passport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC161 - Internal error: could not generate the passport ?

  The SAP error message PERFTRAC161 indicates an internal error related to the generation of a "passport" in the context of performance tracking or monitoring. This error can occur in various scenarios, often related to system performance analysis or monitoring tools within SAP.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the performance tracking tools or related components.
  System Resource Limitations: Insufficient system resources (CPU, memory, etc.) that prevent the generation of the passport.
  Software Bugs: There may be bugs in the version of the SAP software you are using that lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also lead to this error.
  Authorization Problems: Lack of necessary authorizations for the user trying to generate the passport.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the performance tracking tools. Ensure that all parameters are set correctly.
  Monitor System Resources: Use system monitoring tools to check if the server has sufficient resources. If not, consider optimizing resource usage or upgrading hardware.
  Update SAP Software: Ensure that you are using the latest version of SAP software. Check for any patches or updates that may address known bugs.
  Database Health Check: Perform a health check on the database. Ensure that it is running optimally and that there are no connectivity issues.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action that is causing the error. Adjust roles and permissions as needed.
  Check Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Performance Monitoring Tools: Familiarize yourself with the specific performance monitoring tools you are using within SAP, as they may have their own documentation and troubleshooting guides.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the PERFTRAC161 error in your SAP environment.