How To Fix PERFTRAC164 - Getting the DSR system components

SAP Error Message - Details

• Message type: E = Error

• Message class: PERFTRAC - Messages on Global Performance Analysis

• Message number: 164

• Message text: Getting the DSR system components

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PERFTRAC164 - Getting the DSR system components ?

  The SAP error message PERFTRAC164 typically relates to issues encountered when trying to retrieve or access the DSR (Data Source Repository) system components in the context of performance tracing or monitoring. This error can arise due to various reasons, including configuration issues, missing components, or system performance problems.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error. This may include issues with the performance tracing settings or the DSR configuration.
  Missing Components: The required components or services for accessing the DSR may not be installed or activated in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the DSR components.
  System Performance: High system load or performance issues can prevent the retrieval of DSR components.
  Network Issues: If the DSR components are hosted on a different server, network connectivity issues may cause this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to performance tracing and DSR. Ensure that all necessary parameters are correctly set.
  Verify Component Installation: Ensure that all required components for DSR are installed and activated in your SAP system. You may need to consult the SAP documentation for the specific components required.
  Review Authorizations: Check the user roles and authorizations to ensure that the user attempting to access the DSR has the necessary permissions.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for any performance issues or errors that may be affecting the system.
  Network Connectivity: If applicable, verify the network connectivity between the SAP system and any external systems hosting the DSR components.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches, updates, or specific troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for performance tracing and DSR to ensure that you are following the recommended practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.