How To Fix PERFTRAC165 - Could not determine local time zone (possibly no findable DSRs)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PERFTRAC - Messages on Global Performance Analysis

  • Message number: 165

  • Message text: Could not determine local time zone (possibly no findable DSRs)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PERFTRAC165 - Could not determine local time zone (possibly no findable DSRs) ?

    The SAP error message PERFTRAC165 indicates that the system is unable to determine the local time zone, which can be due to the absence of findable Data Source References (DSRs). This issue typically arises in the context of performance tracing or monitoring within SAP systems.

    Cause:

    1. Missing DSRs: The system cannot find the necessary Data Source References that define the time zone settings.
    2. Configuration Issues: There may be misconfigurations in the system settings related to time zones.
    3. System Environment: The underlying operating system or database may not be configured correctly to provide time zone information.
    4. SAP Kernel Issues: An outdated or incompatible SAP kernel version may lead to this error.

    Solution:

    1. Check DSR Configuration:

      • Ensure that the Data Source References are correctly configured and available in the system. You can check this in the SAP system settings or by consulting with your SAP Basis team.
    2. Verify Time Zone Settings:

      • Go to transaction SU01 and check the user profile settings for the time zone.
      • Ensure that the time zone is set correctly in the user profile and that it matches the expected settings.
    3. System Configuration:

      • Check the system's time zone settings in the operating system. Ensure that the server's time zone is set correctly and that it is synchronized with the network time protocol (NTP).
      • In the SAP system, you can check the time zone settings using transaction RZ10 or RZ11.
    4. Update SAP Kernel:

      • If the issue persists, consider updating the SAP kernel to the latest version. This can resolve compatibility issues that may be causing the error.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that can resolve the issue.
    6. Contact SAP Support:

      • If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.

    Related Information:

    • SAP Documentation: Review the official SAP documentation for performance tracing and monitoring to understand the context of DSRs and time zone settings.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to diagnose and resolve the PERFTRAC165 error in your SAP system.

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