How To Fix PD121 - No user entered in workflow for person & (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: PD - HR-PD: Reserved

• Message number: 121

• Message text: No user entered in workflow for person & (&)

What causes this issue?

You have selected a new manager, who does not have a user for the
workflow that is to be started. A user is necessary for this.

System Response

The new manager cannot be saved.

How to fix this error?

Select another manager, or edit the personnel number in the
Communications infotype (subtype 0001).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PD121 - No user entered in workflow for person & (&) ?

  The SAP error message PD121 "No user entered in workflow for person & (&)" typically occurs in the context of SAP Workflow when a workflow is trying to route a task to a user, but no user has been assigned to the workflow for the specified person. This can happen in various scenarios, such as when a workflow is triggered for a specific employee or when a task is assigned to a position without a user being assigned to that position.
  Cause:
  
  Missing User Assignment: The most common cause is that the person or position in question does not have a user assigned in the SAP system.
  Incorrect Workflow Configuration: The workflow may not be configured correctly to determine the appropriate user for the task.
  User Deactivation: The user assigned to the workflow may have been deactivated or removed from the system.
  Organizational Structure Changes: Changes in the organizational structure may lead to a situation where the workflow cannot find a valid user for the task.
  
  Solution:
  
  
  Check User Assignment:
  
  Go to the transaction code PPOME (or PPOSE) to check the organizational structure and ensure that the person or position has a valid user assigned.
  If the user is missing, assign a valid user to the person or position.
  
  
  
  Review Workflow Configuration:
  
  Use transaction code SWDD to open the Workflow Builder and check the configuration of the workflow.
  Ensure that the workflow is set up to correctly determine the user based on the organizational assignment.
  
  
  
  Check User Status:
  
  Verify that the user assigned to the workflow is active. You can check this in transaction code SU01.
  If the user is inactive, reactivate the user or assign a different active user.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that it routes correctly to the assigned user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or Workflow team for any specific configurations or settings that may need to be adjusted.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PPOME: Display Organizational Structure
  PPOSE: Change Organizational Structure
  SWDD: Workflow Builder
  SU01: User Maintenance
  
  
  
  Workflow Monitoring: You can use transaction code SWI1 to monitor workflow instances and see if there are any other issues related to the workflow.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to resolve the PD121 error and ensure that workflows are correctly routed to the appropriate users.