How To Fix PBAS_SERVICE040 - No record found corresponding to record &1 for personnel no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PBAS_SERVICE - HR Master Data: Service Functions

• Message number: 040

• Message text: No record found corresponding to record &1 for personnel no. &2

What causes this issue?

The system configuration states that the two personnel numbers affected
are to be grouped. However, no copy was found for the data record with
the key &V1& for personnel number &V2&.

System Response

The system identifies the data record as inconsistent.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

The inconsistency described above can have various causes. The problem
may also occur because other data records are missing. For this reason,
you should compare the infotype data of both personnel numbers in
detail. The most likely causes of the inconsistency are as follows:
Customer-specific settings for grouping infotypes have been changed
without the database being adjusted accordingly.
A customer program was used to add data to the database, without
reference to the grouping values.
The infotype is not supposed to be grouped, but the grouping mechanism
was activated inadvertantly.
You must first identify the cause of the inconsistencies. You can use
report <DS:RE.RPUFIXDS>RPUFIXDS</> to do this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PBAS_SERVICE040 - No record found corresponding to record &1 for personnel no. &2 ?

  The SAP error message PBAS_SERVICE040 indicates that the system could not find a record corresponding to the specified record number for the given personnel number. This error typically occurs in the context of personnel administration or when accessing employee-related data.
  Cause:
  
  Missing Data: The record you are trying to access may not exist in the database. This could be due to data not being created, deleted, or archived.
  Incorrect Personnel Number: The personnel number provided may be incorrect or may not correspond to any existing employee in the system.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to view the record.
  Incorrect Configuration: There may be issues with the configuration of the relevant infotypes or data models.
  
  Solution:
  
  Verify Personnel Number: Check if the personnel number (&2) is correct and exists in the system. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Check Data Existence: Ensure that the record number (&1) exists for the specified personnel number. You can check the relevant infotype (e.g., IT0001 for Organizational Assignment) to see if the data is present.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the HR data. This may involve checking for missing entries or discrepancies in related tables.
  Consult Documentation: Review SAP documentation or notes related to the specific infotype or functionality you are working with to see if there are known issues or additional configuration steps required.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to personnel administration, as the error may be tied to specific data structures.
  Transaction Codes: Use transaction codes like PA20, PA30, or SE16 (Data Browser) to investigate the data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Review user roles and authorizations in transaction PFCG to ensure proper access rights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PBAS_SERVICE040 error message.