How To Fix OQ_E376 - No Card number ranges defined in customizing.

OQ_E376 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 376

• Message text: No Card number ranges defined in customizing.

What causes this issue?

There are no card number ranges defined in customizing. These entries
are necessary to identify the card type (e.g. VISA).

System Response

Process can not be continued.

How to fix this error?

Maintain entries in customizing

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

OQ_E376 - Details

• The SAP error message OQ_E376 "No Card number ranges defined in customizing" typically occurs when the system is unable to find any defined number ranges for card numbers in the configuration settings. This can happen in various modules, particularly in the context of managing customer or vendor cards, or in scenarios involving loyalty programs or similar functionalities.
  
  Cause:
  
  Missing Configuration: The most common cause is that the number ranges for card numbers have not been defined in the customizing settings.
  Incorrect Configuration: The number ranges may be defined, but they are not correctly configured or activated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the number range settings.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Define Number Ranges:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the relevant section for defining number ranges. This is usually found under:Sales and Distribution -> Master Data -> Business Partners -> Define Number