How To Fix OQ_E378 - The DTF generation ended at &1 on &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 378

• Message text: The DTF generation ended at &1 on &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E378 - The DTF generation ended at &1 on &2. ?

  The SAP error message OQ_E378 indicates that the DTF (Delivery Tracking File) generation process has ended unexpectedly at a specific point in time. This error typically occurs in the context of logistics and delivery processing within SAP systems, particularly when dealing with outbound deliveries.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Issues: Incomplete or incorrect data in the delivery documents or related master data.
  Configuration Problems: Incorrect settings in the system configuration related to delivery tracking or DTF generation.
  System Performance: Resource constraints or performance issues in the SAP system that prevent the DTF generation from completing successfully.
  Authorization Issues: Lack of necessary authorizations for the user or process trying to generate the DTF.
  Technical Errors: Bugs or issues in the SAP software that may affect the DTF generation process.
  
  Solution:
  To resolve the OQ_E378 error, you can take the following steps:
  
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the DTF generation.
  
  
  Data Validation: Ensure that all relevant data for the delivery is complete and correct. Check for missing or incorrect entries in the delivery documents, customer master data, and material master data.
  
  
  Configuration Review: Verify the configuration settings related to delivery tracking and DTF generation. Ensure that all necessary parameters are correctly set.
  
  
  Performance Monitoring: Monitor system performance to identify any resource constraints. If the system is under heavy load, consider scheduling the DTF generation during off-peak hours.
  
  
  User Authorizations: Check the authorizations of the user or process attempting to generate the DTF. Ensure that they have the necessary permissions.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to DTF generation. Apply any necessary patches or updates.
  
  
  Consult Documentation: Review SAP documentation or help files related to DTF generation for any additional troubleshooting steps or best practices.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery) and VL03N (Display Outbound Delivery) to check the status of deliveries.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Monitoring Tools: Utilize SAP monitoring tools (like ST22 for dumps, SM21 for system logs) to gather more information about the system's state during the error occurrence.
  
  By following these steps, you should be able to diagnose and resolve the OQ_E378 error effectively.