How To Fix OQ_E374 - No card category descriptions defined for language &1 in customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 374

• Message text: No card category descriptions defined for language &1 in customizing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E374 - No card category descriptions defined for language &1 in customizing. ?

  The SAP error message OQ_E374 indicates that there are no card category descriptions defined for a specific language in the customizing settings of the SAP system. This error typically arises in the context of SAP's card management or similar modules where language-specific descriptions are required for card categories.
  Cause:
  The primary cause of this error is that the system is trying to access a card category description in a specific language (denoted by &1 in the error message), but there are no entries defined for that language in the customizing settings. This can happen if:
  
  The language has not been properly configured in the system.
  The necessary descriptions for card categories have not been maintained for that language.
  There may be a mismatch between the language settings of the user and the available descriptions.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Language Settings:
  
  Ensure that the language you are trying to use is supported and properly configured in your SAP system.
  
  
  
  Maintain Card Category Descriptions:
  
  Go to the customizing settings for card categories. This is typically found in the following path:
  
  SPRO > SAP Reference IMG > Financial Accounting (New) > Accounts Receivable and Accounts Payable > Master Data > Customer > Control Data > Define Card Categories
  
  
  Here, check if the descriptions for the card categories are maintained for the specific language that is causing the error.
  
  
  
  Add Missing Descriptions:
  
  If the descriptions are missing, you will need to add them. Make sure to provide the necessary translations for the card categories in the required language.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that any changes made are transported to the production environment if necessary.
  
  
  
  Check User Settings:
  
  Verify the user’s language settings in their profile. Sometimes, the user might be set to a language that does not have the required descriptions.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for customizing and SE11 for checking table entries related to card categories.
  Documentation: Refer to SAP Help documentation for more details on card management and language settings.
  Support: If the issue persists, consider reaching out to SAP support or consulting with your SAP Basis or functional team for further assistance.
  
  By following these steps, you should be able to resolve the OQ_E374 error and ensure that card category descriptions are properly defined for the required language.