How To Fix OQ_E372 - No card type descriptions defined for language &1 in customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 372

• Message text: No card type descriptions defined for language &1 in customizing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E372 - No card type descriptions defined for language &1 in customizing. ?

  The SAP error message OQ_E372 indicates that there are no card type descriptions defined for a specific language in the system's customizing settings. This error typically arises in the context of SAP's card management or payment processing modules, where different card types (like credit cards, debit cards, etc.) need to have descriptions available in various languages for proper display and functionality.
  Cause:
  The primary cause of this error is that the system is trying to retrieve a description for a card type in a specific language, but there are no entries defined for that language in the customizing settings. This can happen if:
  
  The card type descriptions were never created for that language.
  The descriptions were deleted or not properly maintained.
  The language settings in the user profile or transaction are set to a language for which no descriptions exist.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the relevant section for card types (this may vary based on your specific SAP module).
  Look for the option to maintain card type descriptions.
  Ensure that there are entries for the required language (indicated by &1 in the error message).
  
  
  
  Add Missing Descriptions:
  
  If the descriptions for the required language are missing, you will need to create them.
  Enter the appropriate descriptions for each card type in the required language.
  
  
  
  Verify Language Settings:
  
  Check the user profile settings to ensure that the language is set correctly.
  If the user is using a different language, consider switching to a language for which descriptions are available.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that any changes made are transported to the production environment if necessary.
  
  
  
  Testing:
  
  After making the changes, test the functionality again to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to card management or customizing, such as SPRO for accessing the IMG.
  Documentation: Refer to SAP documentation or help files for detailed instructions on maintaining card type descriptions.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  By following these steps, you should be able to resolve the OQ_E372 error and ensure that card type descriptions are properly defined for the required languages in your SAP system.