How To Fix OQ_E370 - The DTF generation ended. See the log for details.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 370

• Message text: The DTF generation ended. See the log for details.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E370 - The DTF generation ended. See the log for details. ?

  The SAP error message OQ_E370 indicates that there was an issue during the generation of the DTF (Delivery Tracking File) in the context of SAP's logistics or supply chain management processes. This error typically arises when there are problems with the data or configuration related to the DTF generation.
  Causes:
  
  Data Issues: There may be missing or incorrect data in the documents or master data that are required for DTF generation.
  Configuration Errors: Incorrect settings in the configuration of the DTF generation process can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to execute the DTF generation.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  Log File Issues: The log file that is supposed to capture the details of the DTF generation may not be accessible or may contain errors.
  
  Solutions:
  
  Check the Log File: The error message suggests checking the log for details. Look for specific error messages or warnings in the log file that can provide more context about the failure.
  Validate Data: Ensure that all required data for the DTF generation is complete and accurate. This includes checking the relevant documents, master data, and any other dependencies.
  Review Configuration: Verify the configuration settings related to DTF generation in the SAP system. Ensure that all necessary parameters are correctly set.
  User Authorizations: Check if the user executing the DTF generation has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to DTF generation, such as those used for monitoring or troubleshooting.
  Documentation: Review SAP documentation related to DTF generation and logistics processes to understand the requirements and configurations better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the OQ_E370 error and implement a solution to resolve it.