How To Fix OQ_E369 - The DTF generation was aborted by user: &1 on &2/&3.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 369

• Message text: The DTF generation was aborted by user: &1 on &2/&3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E369 - The DTF generation was aborted by user: &1 on &2/&3. ?

  The SAP error message OQ_E369 indicates that the DTF (Delivery Tracking File) generation process was aborted by a user. The message typically includes placeholders for the user ID (&1) and the date (&2/&3) when the abortion occurred.
  Cause:
  
  User Intervention: The most straightforward cause is that a user manually aborted the DTF generation process. This could happen if the user realized that the process was taking too long, or if they identified an error or issue that needed to be addressed before continuing.
  System Performance: If the system is slow or unresponsive, a user might choose to abort the process to avoid waiting.
  Incorrect Data: If the user suspects that the data being processed is incorrect or incomplete, they may decide to stop the generation.
  User Error: Accidental clicks or commands can also lead to this error.
  
  Solution:
  
  Check User Actions: Verify if the user indeed intended to abort the process. If it was unintentional, they can restart the DTF generation.
  Review Logs: Check the system logs for any additional information that might indicate why the process was aborted. This can provide insights into whether it was a user decision or a system issue.
  Data Validation: Ensure that the data being processed is correct and complete. If there are issues with the data, resolve them before attempting to generate the DTF again.
  System Performance: If performance is an issue, consider optimizing the system or running the process during off-peak hours to avoid delays.
  User Training: If user error is a frequent cause, consider providing additional training or documentation to help users understand the process better.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in DTF generation, such as those related to delivery processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to DTF generation that might help resolve underlying problems.
  Support: If the issue persists or if there are additional complications, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the OQ_E369 error and successfully generate the DTF.