How To Fix OIJ_RU507 - Different code of customs office on border in source document items

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 507

• Message text: Different code of customs office on border in source document items

What causes this issue?

The program found different customs office codes on border in different
items of the source document from which you want to copy this data.

System Response

The program does not fill the customs office code data field in the
customs declaration header.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU507 - Different code of customs office on border in source document items ?

  The SAP error message OIJ_RU507, which indicates "Different code of customs office on border in source document items," typically arises in the context of customs processing within the SAP system, particularly in the Oil and Gas industry (OIJ stands for Oil Industry Solution). This error suggests that there is a mismatch between the customs office codes in the source document items and the expected codes for the border crossing.
  Cause:
  
  Mismatch of Customs Office Codes: The customs office code specified in the source document does not match the customs office code that is expected or configured for the border crossing.
  Incorrect Configuration: The configuration settings for customs offices in the SAP system may not be aligned with the actual customs offices used in the source documents.
  Data Entry Errors: There may be typographical errors or incorrect data entry in the source documents that lead to the mismatch.
  Changes in Customs Regulations: Changes in customs regulations or codes that have not been updated in the SAP system can also lead to this error.
  
  Solution:
  
  Verify Customs Office Codes: Check the customs office codes in the source document and ensure they match the codes configured in the SAP system for the relevant border crossing.
  Update Configuration: If the customs office codes have changed or are incorrect, update the configuration in the SAP system to reflect the correct codes.
  Correct Source Document: If there are data entry errors in the source document, correct them to ensure that the customs office codes are accurate.
  Consult Documentation: Review any relevant documentation or guidelines regarding customs office codes and ensure compliance with current regulations.
  Testing: After making changes, test the process again to ensure that the error is resolved and that the customs processing can proceed without issues.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Customs Office Configuration: Familiarize yourself with the configuration settings for customs offices in the SAP system, which can typically be found in the customizing (SPRO) settings under logistics or customs management.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to make changes to customs office configurations and source documents.
  Training and Documentation: Provide training for users involved in customs processing to minimize data entry errors and ensure compliance with customs regulations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP customs processes for further assistance.