How To Fix OIJ_RU505 - Different sold-to party in source document items

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 505

• Message text: Different sold-to party in source document items

What causes this issue?

The program found different sold-to party data in different items of the
source document from which you want to copy this data.

System Response

The program does not fill the sold-to party data field in the customs
declaration header.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU505 - Different sold-to party in source document items ?

  The SAP error message OIJ_RU505, which states "Different sold-to party in source document items," typically occurs in the context of sales order processing or when dealing with documents that involve multiple items with different sold-to parties. This error indicates that the system has detected inconsistencies in the sold-to party information across the items in a source document, such as a sales order or delivery.
  Cause:
  
  Multiple Sold-to Parties: The source document (e.g., sales order) contains items that are assigned to different sold-to parties. In SAP, each item in a sales document should generally have the same sold-to party for processing.
  Data Entry Errors: There may have been an error during data entry where items were incorrectly assigned to different sold-to parties.
  Document Configuration: The configuration of the document type may not allow for multiple sold-to parties in a single document.
  
  Solution:
  
  Review the Source Document: Check the source document (e.g., sales order) for the items listed. Ensure that all items are assigned to the same sold-to party.
  Correct the Sold-to Party: If you find discrepancies, you can either:
  
  Change the sold-to party for the items to match the primary sold-to party.
  Split the document into multiple documents if the items genuinely belong to different sold-to parties.
  
  
  Consult Configuration: If this is a recurring issue, consult with your SAP configuration team to review the settings for the document type in question. They may need to adjust the configuration to allow for multiple sold-to parties if that is a business requirement.
  Use Transaction Codes: Utilize relevant transaction codes (like VA01 for creating sales orders) to make necessary adjustments.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to sales order processing and item management to understand how sold-to parties are handled.
  User Training: Ensure that users involved in data entry are trained on the importance of maintaining consistency in sold-to party assignments.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.