How To Fix OA789 - Error during transfer of document

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 789

• Message text: Error during transfer of document

What causes this issue?

An error occured while the document was being copied.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check whether the corresponding application was also started.
The application is started by double clicking on the selected document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA789 - Error during transfer of document ?

  The SAP error message OA789, which indicates "Error during transfer of document," typically occurs during the process of transferring documents in the SAP system, particularly in the context of document management or financial transactions. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred, such as missing or incorrect fields.
  Authorization Issues: The user may not have the necessary authorizations to perform the document transfer.
  Configuration Errors: Incorrect configuration settings in the document management system or related modules can lead to this error.
  System Performance Issues: If the system is experiencing performance issues, it may fail to process the document transfer in a timely manner.
  Network Issues: Connectivity problems between the SAP system and other systems involved in the document transfer can cause this error.
  Document Locking: The document may be locked by another user or process, preventing the transfer from completing.
  
  Solutions:
  
  Check Data Validity: Review the data being transferred for completeness and correctness. Ensure all required fields are filled out and valid.
  Review Authorizations: Verify that the user has the necessary permissions to perform the document transfer. If not, consult with your SAP security team to adjust the authorizations.
  Configuration Review: Check the configuration settings related to document management and ensure they are set up correctly. This may involve reviewing transaction codes, document types, and other related settings.
  System Performance: Monitor system performance and check for any ongoing issues. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting it.
  Network Connectivity: Ensure that there are no network issues affecting the connection between SAP and other systems. This may involve checking network settings or consulting with your IT department.
  Document Status: Check if the document is locked by another user or process. If it is, you may need to wait until it is released or contact the user who has it locked.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Module), or SM37 (Job Monitoring).
  SAP Notes: Search for SAP Notes related to error OA789 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Logs and Traces: Check system logs (transaction SLG1) or application logs for more detailed error messages that can provide additional context for the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.