How To Fix OA790 - Error occurred during protocol generation

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 790

• Message text: Error occurred during protocol generation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA790 - Error occurred during protocol generation ?

  The SAP error message OA790, which states "Error occurred during protocol generation," typically occurs in the context of generating a protocol for various processes, such as document management, workflow, or other related activities in SAP. This error can arise due to several reasons, and addressing it often involves a few troubleshooting steps.
  Causes of OA790 Error
  
  Configuration Issues: Incorrect configuration settings in the system can lead to errors during protocol generation.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggers the protocol generation.
  Data Inconsistencies: Inconsistent or incomplete data in the documents or records being processed can cause the protocol generation to fail.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect protocol generation.
  Missing or Incorrect Parameters: Required parameters for the protocol generation might be missing or incorrectly set.
  
  Solutions
  
  Check Configuration: Review the configuration settings related to the protocol generation process. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the appropriate authorizations to execute the protocol generation. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
  Data Validation: Check the data being processed for completeness and consistency. Ensure that all required fields are filled and that there are no discrepancies in the data.
  Review Logs: Look at the system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the protocol generation.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing known issues with protocol generation in your version of SAP.
  System Update: If the error is due to a bug, check if there are any available updates or patches for your SAP system that address this issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) for checking logs and SE80 (Object Navigator) for reviewing configurations.
  Documentation: Review SAP documentation related to the specific module or process you are working with, as it may provide additional insights into protocol generation.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OA790 error and implement a solution to resolve it.