How To Fix O3257 - Product type and density type are not compatible

O3257 - Overview

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 257

• Message text: Product type and density type are not compatible

What causes this issue?

You have chosen a product type for natural gas or general gases. For
these product types, only density type 3, absolute density, or density
type 4, relative density (relative to air at standard conditions) is a
valid entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change your entry for the density type to 3 or 4.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

O3257 - Details

• The SAP error message O3257, which states "Product type and density type are not compatible," typically occurs in the context of material management and logistics when there is a mismatch between the product type and the density type assigned to a material in the system. This error can arise during various processes, such as creating or changing material master records, or during the handling of goods.
  
  Cause:
  
  Incompatible Product and Density Types: The product type (e.g., finished goods, raw materials) and the density type (which defines how the material's density is calculated) are not compatible according to the configuration in SAP.
  
  Configuration Issues: The settings in the material master or the configuration of the product type and density type in the system may not align correctly.
  Data Entry Errors: Incorrect data entry when creating or modifying the material master record can lead to this error.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction