How To Fix O3023 - Manually-entered quantity in & is outside the error range tolerance(high)

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 023

• Message text: Manually-entered quantity in & is outside the error range tolerance(high)

What causes this issue?

You have manually entered a quantity, but that value is higher than the
value calculated by the system. All manual entries are checked by the
system to determine if they are different than the system calculations.
The difference between the two values (which is specified as a
percentage) is larger than the tolerance percentage defined in the
conversion group.

How to fix this error?

Change the manually-entered quantity so that it is within the accepted
tolerance ranges, or increase the percentages for the tolerance check in
the conversion group (Transaction O588).
,,<ZH>Note</>: If you do not have the authorization to do this, contact
your system administrator.
Sample ranges: Examples:
High error range 10% 1100.00 and greater
High warning range 5% 1050.00 - 1099.99
No message sent 1000.01 - 1049.99
System-calculated value 1000.00
No message sent 999.99 - 950.01
Low warning range 5% 950.00 - 900.01
Low error range 10% 900.00 and less

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3023 - Manually-entered quantity in & is outside the error range tolerance(high) ?

  The SAP error message O3023 indicates that a manually-entered quantity in a transaction is outside the defined error range tolerance (high). This typically occurs in inventory management or production processes where specific tolerances are set for quantities.
  Cause:
  
  Tolerance Settings: The system has predefined tolerances for quantity variances. If the quantity entered exceeds the upper limit of this tolerance, the error will be triggered.
  Manual Entry Error: The user may have mistakenly entered a quantity that is significantly higher than expected.
  Configuration Issues: The tolerance settings may not be aligned with the business process requirements, leading to frequent errors.
  Data Integrity Issues: There may be discrepancies in the data that lead to unexpected quantity entries.
  
  Solution:
  
  
  Check Tolerance Settings:
  
  Navigate to the configuration settings for tolerance limits in the relevant module (e.g., Inventory Management or Production Planning).
  Adjust the tolerance settings if they are too restrictive for your business needs.
  
  
  
  Verify Manual Entry:
  
  Double-check the quantity entered to ensure it is correct.
  If the entry was a mistake, correct it to a valid quantity within the tolerance range.
  
  
  
  Review Business Processes:
  
  Assess whether the current tolerance settings align with your operational processes. If necessary, update them to better fit your business requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on managing tolerance settings and understanding the implications of changes.
  
  
  
  User Training:
  
  Provide training to users on how to enter quantities correctly and the importance of adhering to tolerance limits.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access the relevant settings (e.g., MM02 for material master, OMCQ for tolerance limits).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the O3023 error effectively.