How To Fix O1024 - Return qty. > & & of QS line & &

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 024

• Message text: Return qty. > & & of QS line & &

What causes this issue?

The <DS:GLOS.returns>return</> quantity exceeds the quantity called-off
in the quantity schedule.
If the quantity &V1& is negative for this scheduling period, a return
has already been posted (the sum of the returns was greater than the
already called-off quantity for the period).
&SYSTEM_RESPONSE& / &SYSTEM_MESSAGE&
This message is controlled by Table T160M. The default is an error. The
check takes place if the "Qty.schedule" <DS:DE.OIA_CSEGI>indicator</>
has a value (i.e. is not blank) for the <DS:GLOS.sales document
type>SD document type</>.

How to fix this error?

Check your entry and reduce the return quantity for the requested
scheduling period <ZH>or</> use another period (date).
&reference&
<DS:NA.O1041>Message O1041</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1024 - Return qty. > & & of QS line & & ?

  The SAP error message O1024 ("Return qty. > & & of QS line & &") typically occurs in the context of handling returns in the SAP system, particularly when dealing with Quality Inspection (QS) lines. This error indicates that the quantity you are trying to return exceeds the quantity that is available for return on the specified Quality Inspection line.
  Cause:
  
  Excess Return Quantity: The quantity you are attempting to return is greater than the quantity that is currently available in the Quality Inspection stock.
  Incorrect Document Reference: The return might be referencing the wrong document or line item.
  Stock Status: The stock status of the material may not allow for the return of the specified quantity.
  Data Entry Error: There may be a mistake in the quantity entered during the return process.
  
  Solution:
  
  Check Available Quantity: Verify the quantity available for return on the Quality Inspection line. You can do this by checking the relevant material document or the Quality Inspection stock.
  Adjust Return Quantity: If the quantity you are trying to return is indeed greater than what is available, adjust the return quantity to match the available quantity.
  Review Document References: Ensure that you are referencing the correct document and line item for the return.
  Inspect Stock Status: Check the stock status of the material to ensure it is in a state that allows for returns.
  Consult with Quality Management: If you are unsure about the status of the Quality Inspection or the return process, consult with your Quality Management team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) or QA32 (Quality Inspection) to navigate through the return process.
  SAP Documentation: Refer to SAP Help documentation for detailed information on handling returns and Quality Inspection processes.
  User Roles and Authorizations: Ensure that you have the necessary permissions to perform return transactions in the system.
  
  If the issue persists after following these steps, it may be beneficial to engage your SAP support team for further troubleshooting and resolution.