How To Fix NAA726 - Ref. to cus.settlement item mssing, cancelled cus.settlement &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 726

• Message text: Ref. to cus.settlement item mssing, cancelled cus.settlement &1, item &2

What causes this issue?

Item &V2& in cancellation customer settlement &V1& has no reference to
the item in the cancelled customer settlement item.
One of the three fields
WBRP-WBELN_V (&V3&),
WBRP-POSNR_V (&V3&),
WBRP-FTYPV_V (field contents cannot be returned due to technical
reasons)
is empty.

System Response

Depending on the message type (error, warning), processing is terminated
or continued with a warning message.
Error: Due to the settings in the billing type (field TMFK-HEADDATA) the
reference is required.
Warning: Due to the settings in the billing type (field TMFK-HEADDATA)
the reference is probably not needed. However, the reference should be
available.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact SAP. There is probably in internal programming error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA726 - Ref. to cus.settlement item mssing, cancelled cus.settlement &1, item &2 ?

  The SAP error message NAA726 indicates that there is a reference to a customer settlement item that is either missing or has been canceled. This error typically arises in the context of financial transactions, particularly when dealing with customer settlements in accounts receivable.
  Cause:
  
  Missing Settlement Item: The settlement item that is being referenced does not exist in the system. This could be due to data entry errors, or the item may have been deleted or not created properly.
  Canceled Settlement Item: The settlement item has been canceled, which means it is no longer valid for processing. This can happen if a transaction was reversed or if there was an error in the original transaction that required cancellation.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the integration between different modules in SAP.
  
  Solution:
  
  Verify Settlement Item: Check the customer settlement item referenced in the error message. Ensure that it exists and is not canceled. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like FBL5N for customer line items).
  Check for Cancellations: If the item is canceled, you will need to determine why it was canceled and whether it needs to be recreated or if a new settlement should be processed.
  Recreate Missing Items: If the settlement item is missing, you may need to recreate it. This could involve re-entering the transaction or correcting any data entry errors.
  Consult with Finance Team: If you are unsure about the status of the settlement item or how to proceed, consult with your finance or accounting team for guidance.
  Review System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), F-28 (Post Incoming Payments), and others that may help in troubleshooting.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation or user manuals related to customer settlements and accounts receivable for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team or consult with SAP support for further assistance.