How To Fix NAA724 - Settlement document &3 for customer settlement &1, item &2 is missing

NAA724 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 724

• Message text: Settlement document &3 for customer settlement &1, item &2 is missing

What causes this issue?

Item &V2& in customer settlement &V1& refers to the settlement document
&V3& creating the documents.
Due to settings in billing type &V4& (field TMFK-HEADDATA) the document
header in settlement document &V3& has to be read for price
determination.
However, there is no document header in the database.

System Response

The item will not be processed. Therefore, the recompilation/
retrospective business volume update is incomplete.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Read the documentation.
Possible reasons:
Database errors
It should not be possible to archive the settlement document in the
standard system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA724 - Settlement document &3 for customer settlement &1, item &2 is missing ?

  The SAP error message NAA724 indicates that a settlement document for a customer settlement is missing. This error typically arises in the context of the SAP system's settlement process, particularly when dealing with customer accounts and their associated transactions.
  
  Cause:
  
  
  Missing Settlement Document: The primary cause of this error is that the system cannot find the required settlement document for the specified customer and item. This could be due to:
  
  The settlement document was never created.
  The settlement document was deleted or not posted correctly.
  There is a mismatch in the data or configuration that prevents the system from locating the document.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the customer, item, or settlement process that lead to the inability to retrieve the settlement document.
  
  
  
  Configuration Issues: Incorrect configuration in the settlement settings or related modules may also lead to this error.
  
  
  
  Solution:
  
  
  Check for Settlement Document: 
  
  Verify if the settlement document exists for the