How To Fix NAA723 - No reference to settlement doc item, customer settlement &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 723

• Message text: No reference to settlement doc item, customer settlement &1, item &2

What causes this issue?

Item &V2& in customer settlement &V1& has no reference back to the item
in the settlement document.
One of the three fields
WBRP-WBELN_V (&V3&)<(>,<)>
WBRP-POSNR_V (&V3&)<(>,<)>
WBRP-FTYPV_V (field content cannot be provided here for technical
reasons)
is empty.

System Response

Depending on the message type (error, warning), processing may be
canceled or continued with a warning message.
Error: Due to settings in the billing type (field TMFK-HEADDATA) the
reference is required.
Warning: Due to settings in the billing type (field TMFK-HEADDATA) the
reference will probably not be required. The reference should, however,
be available.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact SAP. An internal program error has probably occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA723 - No reference to settlement doc item, customer settlement &1, item &2 ?

  The SAP error message NAA723 indicates that there is no reference to a settlement document item for a customer settlement. This typically occurs in the context of settlement processing in SAP, particularly when dealing with customer accounts and their associated transactions.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing Settlement Document: The settlement document that is supposed to reference the item does not exist or has not been created properly.
  Incorrect Configuration: There may be issues with the configuration of the settlement process in the system, leading to inconsistencies.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Incorrect Posting: The item may not have been posted correctly, or the settlement process may not have been executed as expected.
  
  Solution:
  To resolve the NAA723 error, you can take the following steps:
  
  
  Check Settlement Document: Verify if the settlement document exists and is correctly linked to the customer and the item in question. You can do this by checking the relevant transaction codes (e.g., FBL5N for customer line items).
  
  
  Review Configuration: Ensure that the configuration for the settlement process is correct. This includes checking the settings in the relevant customizing transactions (e.g., SPRO) related to customer settlements.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the database. You can use transaction codes like SE16 or SE11 to check the relevant tables for missing or incorrect entries.
  
  
  Reprocess Settlement: If the settlement document is missing or incorrect, you may need to reprocess the settlement. This can involve reversing the previous settlement and creating a new one.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that can resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), F-28 (Post Incoming Payments), and others that may be involved in the settlement process.
  SAP Notes: Search for SAP Notes related to error NAA723 in the SAP Support Portal for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the NAA723 error and implement a solution to resolve it.