How To Fix NAA721 - Document conditions of settlement document missing (int. program error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 721

• Message text: Document conditions of settlement document missing (int. program error)

What causes this issue?

An internal program error occurred, which means no incomes can be
determined.
Settlement document &V1& has no document conditions.

System Response

No incomes were determined. Processing is terminated.

How to fix this error?

Contact your system administrator.
This situation should not arise.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA721 - Document conditions of settlement document missing (int. program error) ?

  The SAP error message NAA721, which states "Document conditions of settlement document missing (int. program error)," typically occurs in the context of settlement documents in SAP, particularly when dealing with internal programs related to settlement processes. This error can arise due to various reasons, including missing or incomplete data in the settlement document or issues with the configuration of the settlement process.
  Causes:
  
  Missing Conditions: The settlement document may not have the necessary conditions defined, which are required for processing.
  Data Inconsistencies: There may be inconsistencies in the data related to the settlement document, such as missing entries in the database.
  Configuration Issues: Incorrect configuration settings in the settlement process or related modules can lead to this error.
  Program Errors: There may be bugs or issues in the internal program logic that processes the settlement documents.
  
  Solutions:
  
  Check Settlement Document: Review the settlement document for any missing conditions or incomplete data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings related to the settlement process in the relevant modules (e.g., Project System, Controlling). Ensure that all necessary settings are correctly defined.
  Data Consistency Check: Run data consistency checks to identify and rectify any inconsistencies in the database that may be causing the error.
  Debugging: If you have access to debugging tools, you can analyze the internal program to identify the exact point of failure and understand why the conditions are missing.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes provided by SAP.
  Consult Documentation: Review the SAP documentation related to settlement processes for any additional insights or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ88 (for settlement of projects) or KO88 (for order settlement) to navigate the settlement processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the NAA721 error in your SAP environment.