Message type: E = Error
Message class: NAA - Subsequent settlement (Purchasing)
Message number: 725
Message text: The cancelled item &1, &2 for reversal customer settlement is missing
Item &V2& in customer settlement &V1& was cancelled by document &V3&.
Customer settlement &V1& references the generating settlement document.
Due to the settings in billing type &V4& (field TMFK-HEADDATA), the
settlement document header has to be read for price determination
purposes.
However, the item data is missing in the database.
The item cannot be processed. Therefore, the recompilation/subsequent
updating of business volume data is incomplete.
Contact your system administrator.
Look into the matter.
Possible reasons:
Database error
Settlement documents should not be able to be archived in the standard
system.
Error message extract from SAP system. Copyright SAP SE.
NAA725
- The cancelled item &1, &2 for reversal customer settlement is missing ?The SAP error message NAA725 indicates that there is a missing cancelled item for a reversal customer settlement. This typically occurs in the context of financial transactions where a reversal is attempted, but the system cannot find the corresponding cancelled item that should be reversed.
Cause: Missing Cancelled Item: The most common cause is that the item you are trying to reverse has not been properly cancelled or does not exist in the system. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database or issues with the transaction history. Incorrect Configuration: The configuration settings for customer settlements may not be set up correctly, leading to issues in processing reversals. User Error: The user may have attempted to reverse an item that was never settled or has already been reversed.
Solution: Check for the Cancelled Item: Verify if the cancelled item exists in the system. You can do this by checking
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NAA724
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